No Refunds. No Exceptions.
We are committed to providing outstanding customer service. A one time exchange can be granted based on the terms below.
Customers are responsible for all reshipping fees and a 20% Restocking fee will apply. No exchanges on buttock lifters, health/beauty products or intimates due to USA health and hygiene regulations.
Exchange Terms & Conditions:
-The shaper must be returned the way it was received. (Unworn, in NEW condition and in original plastic sleeve).
-Your cincher must be received within 3 business days from the date of delivery. (NO EXCEPTIONS)
-If you received the incorrect item. It must be returned the next business day and a tracking number must be provided.
PLEASE NOTE: If your item is returned in bad/damaged condition (Bent, torn, creased/worn, without original plastic packaging) We will automatically deny your request and ship your item back to you. (No Exceptions)
Please contact us for our return address.
Contact Number: (240)-324-7990
Mon-Sat 9am-7pm EST